You may return any product purchased from AndreaBeaman.com within 30 days of delivery for a full product refund or exchange. Partial returns on bundles are not accepted. All products included in bundles and special packages must be returned for a refund or exchange. Please mail returns to: AndreaBeaman.com Cherokee Station P.O. Box 20634, New York, NY 10021-0072. Please enclose a copy of the packing slip/invoice along with the merchandise you are returning. Returns will be refunded in the form that the original payment was received. Please note that there is no refund on any coaching services.